| Event Profile | |
| Class/ Online | Classroom |
| Date | 20 November 2026 |
| Time | 9am to 5pm |
| Venue | Holiday Inn Atrium Singapore (Halal Certified) 317 Outram Road Singapore 169075 |
| Fee | 9% GST will apply SGD 550.003 & above: SGD530.00 each For Member SGD 522.5 3 & above: SGD503.5 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Other Date(s) | 1) 22 Mar 2027 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
One day workshop designed with extensive hands exercise to ensure experiential learning for participants
It is not a desirable situation, when an error prone process or defective product, be it in manufacturing or service scenario, which might lead to sudden or gradual failure, and hence increased cost of production, or reduced revenue due to customer rejection thus negatively affecting overall profit of a company. This may also lead to other negative impacts such as customer dissatisfaction, product liability risk, loss of future revenue, damaged customer relationship and dissatisfied employee morale.
Failure Mode & Effect Analysis (FMEA) is a systematic methodology that (1) helps anticipate & early identification of defect & failure mode in design, product or process, (2) help understand & quantify risk associated with defects & failure (3) Plan for risk mitigation with specific actions & responsibilities.
Effective FMEA helps designing out the failures & risk associated with product & process in early stages thus reducing or eliminates errors, in design or process or product. This ensures a company proactively reduce the cost of process or design via reduced errors in process, cost of product or service via reduced defects, improve customer delivery & customer satisfaction and thus help improve company profit overall and employee satisfaction.
FMEA methodology can be applied to products and produces be it in manufacturing or be it in service sectors as part of risk management tool.
It is not a desirable situation, when an error prone process or defective product, be it in manufacturing or service scenario, which might lead to sudden or gradual failure, and hence increased cost of production, or reduced revenue due to customer rejection thus negatively affecting overall profit of a company. This may also lead to other negative impacts such as customer dissatisfaction, product liability risk, loss of future revenue, damaged customer relationship and dissatisfied employee morale.
Failure Mode & Effect Analysis (FMEA) is a systematic methodology that (1) helps anticipate & early identification of defect & failure mode in design, product or process, (2) help understand & quantify risk associated with defects & failure (3) Plan for risk mitigation with specific actions & responsibilities.
Effective FMEA helps designing out the failures & risk associated with product & process in early stages thus reducing or eliminates errors, in design or process or product. This ensures a company proactively reduce the cost of process or design via reduced errors in process, cost of product or service via reduced defects, improve customer delivery & customer satisfaction and thus help improve company profit overall and employee satisfaction.
FMEA methodology can be applied to products and produces be it in manufacturing or be it in service sectors as part of risk management tool.
Objective
- Understanding & constructing effective FMEA documents for various scenarios
- Understanding, comparing & contrasting Design FMEA & Process FMEA
- Various terminology & concepts used in FMEA methodology
- Techniques for Identifying Vital few failures (from many failure modes) for prioritization of Risk Mitigation plans
- Risk Ranking for various situation & industry
- Dos & Donts, Tips & Techniques while developing & implementing an effective FMEA
Outline
- Introduction to FMEA, its uses & benefits
- Strategies & Steps for planning, conducting & documenting FMEA
- Systematic identification of defects, errors & failure modes
- Understanding & quantifying the risk associated with identified problems
- Prioritising the failure modes & risks & their mitigation plans
- Implementing the risk mitigation plans & verifying the effectiveness - Potential roadblocks, challenges while conducting FMEA & overcoming them
- Various case studies
Who should attend
- Product Design & Development Engineers, New Product Introduction (NPI) engineers
- Process Engineers responsible for Development, Implementation & control of process
- Quality Engineers responsible for product quality, process quality, customer quality
- Service Design Engineers, Personnel involved in Service Excellence
- Managers, Senior Managers, General managers involved in manufacturing or service operation and interested in understanding failure mode, risk mitigation plans and customer satisfaction
- Anyone who wants to learn how to identify failure mode early (for products, services, process) and learn how to quantify risk and plan for mitigation
Ramesh Rao's Profile
Ramesh Rao is a Singapore-based business transformation consultant and adult educator with more than 30 years of international experience across Asia, Europe and the United States. He leads a specialised consultancy providing advisory services, training and coaching for enterprise transformation, financial turnarounds, process optimisation, sustainability and ESG implementation, and change management.
His corporate career includes global finance controller responsibilities for a US multinational semiconductor company, overseeing a USD 500 million budget and partnering with senior leadership across geographically dispersed finance organisations. Earlier regional operations and engineering roles covered multiple Asian factories and vendors. His functional experience spans product and service design, process engineering, supply chain, logistics, quality, customer and vendor management, and finance.
His consulting work integrates Lean Six Sigma, Design Thinking, Agile, project management and data analytics. Assignments include hands-on RPA and AI-enabled workflow automation for finance, HR and planning processes, alongside leading teams designing and installing smart factory solutions across Asia. His project management experience includes new product introductions, programme implementation and facilities projects. He has served manufacturing, banking and financial services, retail, hospitality, healthcare, education, government and nonprofit organisations.
Ramesh holds academic qualifications in engineering, finance and supply chain, and professional credentials covering the methodologies above, including Lean Six Sigma Master Black Belt, digital transformation, Industry 4.0, sustainability, generative AI and agentic AI. His adult education qualifications include the Diploma in Adult and Continuing Education (DACE) and Advanced Certificate in Learning and Performance (ACLP).
He has delivered more than 2,000 training sessions and workshops, including over 200 Kaizen and value-stream improvement workshops. Alongside his consultancy, he serves as an adjunct at Singapore Management University and Singapore Institute of Technology and delivers WSQ/SSG-accredited programmes through Singapore training providers. His teaching and coaching cover operational excellence, statistics, financial skills and leadership for multinational enterprises and small and medium-sized businesses.
His corporate career includes global finance controller responsibilities for a US multinational semiconductor company, overseeing a USD 500 million budget and partnering with senior leadership across geographically dispersed finance organisations. Earlier regional operations and engineering roles covered multiple Asian factories and vendors. His functional experience spans product and service design, process engineering, supply chain, logistics, quality, customer and vendor management, and finance.
His consulting work integrates Lean Six Sigma, Design Thinking, Agile, project management and data analytics. Assignments include hands-on RPA and AI-enabled workflow automation for finance, HR and planning processes, alongside leading teams designing and installing smart factory solutions across Asia. His project management experience includes new product introductions, programme implementation and facilities projects. He has served manufacturing, banking and financial services, retail, hospitality, healthcare, education, government and nonprofit organisations.
Ramesh holds academic qualifications in engineering, finance and supply chain, and professional credentials covering the methodologies above, including Lean Six Sigma Master Black Belt, digital transformation, Industry 4.0, sustainability, generative AI and agentic AI. His adult education qualifications include the Diploma in Adult and Continuing Education (DACE) and Advanced Certificate in Learning and Performance (ACLP).
He has delivered more than 2,000 training sessions and workshops, including over 200 Kaizen and value-stream improvement workshops. Alongside his consultancy, he serves as an adjunct at Singapore Management University and Singapore Institute of Technology and delivers WSQ/SSG-accredited programmes through Singapore training providers. His teaching and coaching cover operational excellence, statistics, financial skills and leadership for multinational enterprises and small and medium-sized businesses.
